Congrats to Chris Del Vecchio our First Responder of the Month! Chris was nominated by Karen his wife... Here's a little of what she had to say...
I’m nominating my husband, Christopher Del Vecchio for many reasons.
He’s been a 911 dispatcher for over 17 years, currently dispatching for 7 police departments, 43 fire agencies, and 14 ambulance agaencies within Rensselaer County.
Ive learned that the career of a dispatcher is so much more than answering phones. They are the first person that you talk to when your child or spouse has a medical problem, when you’re house is on fire, when you come across a motor vehicle accident, and countless more reasons someone may call 911. More than can be named in a short essay.
The training for a dispatcher is extensive. They deliver life saving help over the phone until help arrives in person. This could include but not limited to delivering a baby to a mom who’s gone quickly into labor quickly, cpr, or mental health related calls. Chris has considerable experience in these areas and manages to stay calm and professional. Sometimes when a caller is in crisis, he’ll need to ask certain questions to gain valuable information like their location or details about the scene that the caller wouldn’t readily give in their state of panic. Chris has helped thousands of callers and doesn’t have a plan to stop anytime soon. Even though dispatchers are true “first” responders, the job is often a thankless one.